Privacy Policy

Introduction

Providence Digital (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request a Digital Health Assessment, book a consultation, or communicate with us via text, phone, or email.

Information We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number, and business name.
• Business information: website URL, industry, service area, and details you provide about your digital presence and goals.
• Communication data: messages, calls, emails, and notes from conversations with our team.
• Technical data: IP address, browser type, device information, pages visited, and cookies or similar tracking technologies.

How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services.
• Deliver your Digital Health Assessment and related recommendations.
• Send transactional, informational, and promotional messages by phone, text, or email.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our rights.

SMS Consent and Text Messaging

When you provide your mobile phone number and submit a form or book a consultation, you consent to receive text messages from Providence Digital for informational and transactional purposes. These messages may be sent using automated technology. Message and data rates may apply. Message frequency varies. You may text HELP for assistance or STOP to cancel at any time.

Consent to receive text messages is not a condition of purchasing any goods or services.

Cookies and Tracking

We may use cookies and similar technologies to understand how visitors interact with our website, improve performance, and support analytics. You can adjust your browser settings to refuse cookies, though some features of the site may not function as intended.

How We Share Your Information

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website, delivering communications, or performing services on our behalf. These providers are contractually required to protect your information and use it only for the purposes we specify.

We may also disclose information if required by law, to enforce our rights, or to protect the safety of our users or others.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request to access, update, correct, or delete the personal information we have about you. You may also opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by texting STOP for SMS messages.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: info@providencedigital.ai.